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What Will Our Massachusetts Nanny Agency Do For You?

Maintaining constant communication between your family and your counselor is crucial in guaranteeing that our Massachusetts Nanny Agency delivers the highest quality service. Once we receive your completed online registration form and signed ABC referral agreement, a dedicated placement counselor will be promptly assigned to you. They will arrange a personal consultation at your convenience, during which they will thoroughly review your family application. Your counselor will seek clarification on every aspect, ranging from schedule consistency and allergies of your little one(s) to pets in your home, additional spoken languages, and any other information you wish to share. This will help us ensure that we promptly send you the ideal candidates. Following the consultation, your counselor will stay in touch and keep you updated on the progress. This ongoing communication between your family and your counselor is essential for our Massachusetts Nanny Agency to provide you with the best possible service.

Along with the profiles of the selected nannies, your placement counselor will also send you a standard “Offer of Employment Letter” which you will be able to modify to reflect exactly what you would like the counselor to present to the MA nanny you have chosen. Once we receive your decision on which nanny you would like to employ, we will present the position to the candidate you have selected and as soon as she has accepted the position, she will be immediately removed from the database of available candidates and will no longer be presented to any other prospective families. At that point, an ABC staff member will assemble a hard copy profile for your family records, which will be sent to you by certified mail within a matter of a few days. The complete electronic profile will contain copies of all clearances, certifications, letters of reference, identification copies, address, contact numbers and emergency contact information, email address, one year commitment pledge, the Offer of Employment letter, and the signed offer of employment letter showing acceptance!

ABC Nanny Source understands the importance of a smooth transition for both families and nannies. Therefore, your placement counselor will be in touch with your family shortly after your nanny begins her duties to ensure everything is going according to plan. Rest assured that our placement counselors will continue to be available for any inquiries you may have regarding your nanny, such as salary increases, bonuses, vacation time, or any other concerns that may arise. Our commitment to providing ongoing support means that our placement counselors will strive to exceed your initial expectations, going above and beyond to ensure your satisfaction.