Frequently Asked Questions

From registration to hiring, how long does the process typically take?

Each household will experience a unique situation. In our investigation, it has been discovered that most families go through a process of reviewing three to five candidates before hiring a Nanny. Our main objective is to offer ongoing support in order to help you find the perfect candidate for your family as swiftly as possible!

Hours of Operation?

ABC Nanny Source has dedicated placement counselors who are ready to assist you Monday through Friday, with their availability extending from 9am to 5pm.

How many nannies are currently accessible?

We have a wide pool of Nannies available for placement throughout the year. Nevertheless, there is a strong demand for the exceptional quality of our Nannies, so availability may occasionally be limited. We are committed to adhering to our rigorous selection process and will never compromise on our standards just to have a larger pool of candidates. This careful approach distinguishes our high caliber Nannies from others.

Inquiring about the manner in which taxes are managed, one may wonder about the approach taken towards handling taxes.

We highly recommend GTM Payroll Services as the top choice for families in need of household employee payroll services. It is our suggestion to every family that hires an ABC Nanny to take advantage of this exceptional resource. This agency has a strong rapport with both our families and nannies and specializes in providing excellent household employee payroll services.

What are other advantages I should consider providing the nanny? Are there any additional perks or benefits I should think about offering?

While ABC Nanny Source does not dictate the benefits, it is important for families to offer a competitive package in order to attract and retain highly sought-after Nannies. Families should consider including vacation time off, typically 2 weeks for full-time positions (with one week coinciding with the family vacation and another at the nanny's discretion), paid major holidays, and paid sick leave.

Are we obligated to employ the nanny we hire for a minimum of one year?

No. The primary responsibility lies with the Nanny and ABC Nanny Source, and your family is not obligated to provide salary or employment to the nanny if you no longer require her services. As part of the acceptance criteria, all ABC Nannies must commit to a one-year pledge, and the agency offers each family a one-year guarantee in the unlikely event that things do not work out with the hired nanny. However, in situations where you no longer need nanny services, such as relocation, a parent being laid off, or a decision for the mother to stay at home, your family has no obligation to continue her salary. This advantage is particularly significant compared to AuPair Agencies or agencies offering nannies from outside the local area.

Is there any kind of training involved in becoming a Nanny in MA?

All applicants must have a valid CPR Certification before they can be accepted into our database, as mandated by ABC Nanny Source.

How does the one-year guarantee work?

Simply put, if for any reason within the one year time period your nanny does not work out, we will gladly commence a new nanny search for your family and provide assistance in choosing another candidate. We are proud to share that this is a rare occurrence.

Do you have bi-lingual nannies?

According to the placement counselor, it is mandatory for all nannies to possess fluency in speaking, reading, and writing English. Moreover, several of our skilled nannies are also proficient in other languages like Spanish, French, and even Sign Language. If you have a preference for these additional languages, we kindly request you to inform the placement counselor assigned to your family. This way, she can consider your preference while selecting the suitable candidates for your position. You can contact the placement counselor through this link.

Is ABC Nanny Source a National Company or a local MA Nanny Agency?

At ABC Nanny Source, a family-owned agency, we prioritize maintaining our personalized approach and value over being just another impersonal National agency. Consequently, we firmly maintain our commitment towards ensuring that all candidates seeking employment through our agency meet our stringent screening standards, leaving no room for exceptions. Our dedication to maintaining these high standards is crucial as we aim to deliver the utmost satisfaction to our families and provide them with the best possible experience.

What payment methods are accepted?

To make it easier for you, you can get registered right away! For your convenience, we accept payments for the hiring fee through Visa, MasterCard, American Express, or Discover. Take advantage of this opportunity and register today!

Does ABC Nanny Source offer live in and live out Nannies?

ABC Nanny Source is an expert in providing childcare solutions, catering to both live in and live out arrangements. We pride ourselves in ensuring that all our live out nannies are situated within a 30 minute radius of their homes. This ensures that every candidate your family will evaluate is incredibly local and conveniently located!

We only need an occassional weekend babysitter – Can you help with that?

At ABC Nannies, it is important to note that our focus lies on career opportunities rather than short term or casual assignments. Our dedicated team of Nannies are committed to finding fulfilling roles that offer long-term stability. Thus, it is essential to understand that our permanent part-time Nannies require a minimum of 25 hours per week to ensure consistency in their employment.

How do you specifically choose the nannies for our particular family?

When "harmonizing" nannies with families, several aspects are carefully considered. One important factor is the distance for live-out candidates. We ensure that each live-out nanny is placed within a 30-minute radius of their home. This means that every candidate your family is presented with will be local and familiar with the area. Additionally, it is crucial that each prospective nanny feels completely comfortable with your family's description and unique needs. We only recommend candidates who have relevant experience and are comfortable working with children of your children's age. For example, if you have a newborn, we will only present you with candidates who have experience with and love working specifically with babies. Moreover, your counselor will carefully match nannies with your family's requested salary, ensuring a close alignment. During the initial consultation, your counselor will ask you questions about the specific characteristics you are seeking in a candidate, such as being bubbly, professional, religious, or nurturing. We make a significant effort to take this into consideration when selecting the best candidates for your family. Lastly, we also consider any pets your family may have and take into account any allergies that nannies may have informed us about. The matching process involves a lot of work, but it is all done with a purpose to provide you with the desired results.

How do I know that every candidate that I'm considering is safe?

Our 10 Step Screening Process ensures that only trustworthy and qualified Nannies are introduced to your family. Understandably, you wouldn't want to invite just anyone into your home. Our thorough process includes verifying all references, obtaining clearances for criminal background checks, conducting negative 5 panel drug tests through Quest Diagnostics, obtaining vehicle registration, professionally verifying identity, and confirming CPR certifications. We take every imaginable measure to assure your peace of mind and safety.