Frequently Asked Questions

From registration to hiring, how long is the usual duration for this process?

Every household will have a unique experience in this regard. After assessing three to five candidates, most families opt to hire a Nanny. Our aim is to offer ongoing support in order to facilitate the selection of the perfect candidate for your family in the shortest time possible!

Hours of Operation?

Our placement counselors at ABC Nanny Source are accessible Monday to Friday, between the hours of 9am and 5pm.

How many nannies are currently available?

We always have a wide selection of Nannies available for placement throughout the year. Nevertheless, the demand for our exceptional high caliber Nannies is high, so their availability may occasionally be limited. We are committed to upholding our stringent procedures and will never compromise on quality in order to offer a larger pool of Nannies. Our meticulous selection process sets our Nannies apart from the competition!

How are taxes typically managed and processed?

When it comes to household employee payroll services, there is one company that we highly recommend: GTM Payroll Services. It is our strong suggestion that every family hiring an ABC Nanny takes advantage of this valuable resource. GTM Payroll Services specializes in managing household employee payroll and has built a commendable reputation with both our families and nannies.

Should I provide any additional benefits to the nanny? Are there any other advantages I should consider offering the nanny?

Although ABC Nanny Source does not determine the benefits, it is important for families to consider offering a competitive benefit package to attract and retain highly sought-after Nannies. This package should ideally include two weeks of vacation time off for full-time Nannies, with one week coinciding with the family vacation and another week at the Nanny's discretion. Additionally, it is advisable to provide paid major holidays and paid sick time.

Are we obligated to employ the nanny we hire for a minimum of one year?

No. The responsibility lies solely with the Nanny and ABC Nanny Source. If you no longer require the nanny's services, your family is not obliged to maintain her salary or employment. ABC Nannies must commit to a one-year pledge, and the agency provides families with a one-year guarantee in case the hired nanny does not work out; however, you are not obligated to continue her salary if you no longer need nanny services for any reason, such as relocation, job loss, or a parent's decision to stay at home. This advantage sets us apart from AuPair Agencies and those offering nannies from out of the local area.

Is there any kind of training involved in becoming a Nanny in WV?

All applicants must possess a valid CPR Certification before they can be accepted into the ABC Nanny Source database. It is a requirement set by us that every applicant has a valid CPR Certification prior to their acceptance into our database.

How does the one-year guarantee work?

We take pride in the fact that our assistance in finding a new nanny for your family is rarely required. However, in the rare instance that your nanny does not work out within the one year period, simply reach out to us and we will start a new nanny search for you. Rest assured, we will provide full support and guidance to help you select a suitable replacement.

Do you have bi-lingual nannies?

Yes, it is necessary for all nannies to possess excellent English language skills in both speaking and written forms. Additionally, numerous professional nannies in our agency are also proficient in other languages like Spanish, French, and even Sign Language. If this is a specific preference you have, kindly inform the assigned placement counselor for your family. They will make sure to take this into consideration while selecting suitable candidates for your position.

Is ABC Nanny Source a National Company or a local WV Nanny Agency?

ABC Nanny Source prides itself on being a family owned agency, as opposed to an impersonal National agency. Consequently, we make it a non-negotiable requirement for every candidate seeking employment through our agency to adhere to our stringent screening standards. We firmly believe that this is crucial in order to ensure the utmost satisfaction for our families.

What payment methods are accepted?

For your ease, you have the option to pay the hiring fee using various payment methods such as Visa, MasterCard, American Express, or Discover. You have the opportunity to get registered today!

Does ABC Nanny Source offer live in and live out Nannies?

ABC Nanny Source is the go-to agency for both live in and live out childcare solutions. We have a unique focus on placing live out nannies within a 30-minute radius of their own homes. This means that every candidate your family will consider is guaranteed to be from your local area!

We only need an occassional weekend babysitter – Can you help with that?

All ABC Nannies are dedicated to pursuing long-term career opportunities instead of taking on short-term or casual assignments. It is important to note that our permanent part-time Nannies have a minimum requirement of 25 hours per week.

How do you specifically choose the nannies for our particular family?

When "harmonizing" nannies with families, several aspects are given careful consideration. One important factor to consider is the distance for live-out candidates. Each live-out nanny is placed within a 30-minute radius of their home, ensuring that candidates presented to your family will be local and familiar with the area. Another crucial criterion is that each potential nanny must feel completely comfortable with your family's description and the unique needs and requests you have. We will only recommend candidates who have experience and are comfortable with your children's age. For example, if you have a newborn, we will only present candidates who have specific experience and love working with babies! Furthermore, your counselor will carefully select nannies within the same salary range specified in your family application, ensuring a close match. During the initial consultation, your counselor will ask you questions about the type of candidate you are seeking, such as bubbly, professional, religious, or nurturing, and we make it a priority to consider these criteria when sorting through potential matches for your family. Additionally, we take into consideration any pets you may have that could affect a nanny with known allergies. The matchmaking process involves a lot of work, but it is all for a very good purpose and to achieve the desired results!

How do I know that every candidate that I'm considering is safe?

Our comprehensive 10 Step Screening Process ensures that you don't have to worry about inviting just anyone into your home. To guarantee the security and trustworthiness of our nannies, we conduct thorough reference verification, obtain clearances for criminal backgrounds, administer a negative 5 panel drug test through Quest Diagnostics, obtain vehicle registration, professionally verify identity, confirm CPR certifications, and much more. We take every imaginable measure to ensure that only qualified and reliable nannies are introduced to your family.