Frequently Asked Questions

From the initial registration to the hiring stage, what is the typical length of time required?

The process of hiring a Nanny may vary depending on each household. Our observation reveals that most families tend to review three to five candidates before making a decision. We are committed to offering ongoing support to help you find the perfect Nanny for your family as efficiently as possible!

Hours of Operation?

Our placement counselors at ABC Nanny Source are at your service during regular business hours, Monday through Friday, from 9am to 5pm.

What is the count of available nannies?

We always have a wide range of Nannies available for placement throughout the year. However, our focus is on providing high caliber Nannies, which sometimes limits the availability. We prioritize quality over quantity and never compromise our rigorous selection procedures just to have a larger pool of Nannies to choose from. This attention to detail sets our Nannies apart from the rest in our database!

In terms of tax management, how are taxes typically handled?

When it comes to household employee payroll services, there is one company that we highly recommend: GTM Payroll Services. We urge every family that hires an ABC Nanny to take advantage of this resource. GTM Payroll Services specializes in this area and has established a strong relationship with our families and nannies.

Are there any additional perks or advantages that I should consider including in the nanny's package?

While it is true that ABC Nanny Source does not determine the benefits, it is important for families to consider offering a competitive benefit package to attract and retain highly sought-after Nannies. One essential aspect to include in this package is vacation time off, typically consisting of two weeks for full-time positions, with one week coinciding with the family's vacation and another week at the nanny's discretion. Additionally, families should also provide paid major holidays and paid sick time to ensure a comprehensive benefits package.

Are we obligated to employ the nanny we hire for a minimum of one year?

No, the Nanny and ABC Nanny Source are solely responsible for all obligations. Your family is not obligated to continue paying the nanny or provide employment if her services are no longer needed. It is mandatory for all ABC Nannies to sign a one-year commitment pledge, and the agency offers a one-year guarantee in the unlikely event that the nanny you hired doesn't work out. However, your family is not required to continue paying her salary if you no longer need nanny services for any reason, such as relocation, a parent's job loss, or a decision for the mother to stay home. This advantage sets us apart from AuPair Agencies and those offering nannies from outside the local area.

Is there any kind of training involved in becoming a Nanny in WA?

All applicants must possess a valid CPR Certification before they can be accepted into our database, as per ABC Nanny Source's requirements.

How does the one-year guarantee work?

Simply put, in the rare occurrence that your nanny doesn't meet your expectations during the one-year timeframe, we will gladly start a fresh search for a new nanny and provide support in choosing a suitable replacement! It is worth mentioning that this happens infrequently, and we take pride in our successful matches.

Do you have bi-lingual nannies?

Yes, it is essential for all nannies to have fluency in speaking, reading, and writing English as stated by the placement counselor. Additionally, our agency has professional nannies who are also fluent in other languages including Spanish, French, and even Sign Language. If you have a preference for nannies with knowledge in these languages, please notify the placement counselor assigned to your family. This way, she can consider this requirement while selecting suitable candidates for the position.

Is ABC Nanny Source a National Company or a local WA Nanny Agency?

ABC Nanny Source, a family-owned agency, differentiates itself from impersonal national agencies. Hence, we maintain our insistence that every candidate seeking employment through our agency adheres to our stringent screening standards without any exceptions. This adherence is vital to ensure that our families receive the utmost satisfaction and exceptional experience.

What payment methods are accepted?

To ensure your ease, the payment for the hiring fee can be settled via Visa, MasterCard, American Express, or Discover. Today is the perfect time to begin the registration process. Take the opportunity and get registered now!

Does ABC Nanny Source offer live in and live out Nannies?

ABC Nanny Source is a premier agency that specializes in both live-in and live-out childcare services. Our dedication lies in connecting families with exceptional candidates who meet their specific needs. When it comes to live-out nannies, we ensure that they are placed within a convenient 30-minute radius from their own homes. This means that every candidate your family considers will be extremely local, making it easier to establish a strong and dependable relationship.

We only need an occassional weekend babysitter – Can you help with that?

No, all ABC Nannies are focused on finding long-term career opportunities rather than accepting short-term or casual assignments. Our permanent part-time Nannies have a requirement of at least 25 hours per week.

How do you specifically choose the nannies for our particular family?

When "harmonizing" nannies with families, there are several factors that are carefully considered. Firstly, distance is taken into account for live-out candidates. In order to ensure convenience for both the nanny and the family, each live-out nanny is placed within a 30-minute radius of their home. This means that all candidates presented to your family will be local and familiar with the area. Secondly, it is important for each prospective nanny to feel completely comfortable with your family description and the unique needs and requests that your family has. We only recommend candidates who have the necessary experience and are comfortable with the age of your children. For example, if you have a newborn, we will only present you with candidates who have experience in and love working with babies. Your counselor will also pay close attention to selecting nannies within the same salary range as requested on your family application. Matching this aspect is a priority to ensure a good fit. During the initial consultation, your counselor will ask you questions about the type of candidate you are seeking, such as their personality traits (bubbly, professional, religious, nurturing, etc.). We make a significant effort to consider this criteria when sorting through candidates to find the best match for your family. Furthermore, any pets your family may have are also taken into consideration. If a nanny has mentioned any allergies, we will ensure that your family and the nanny can coexist comfortably. The matching process requires a lot of work, but it serves a very important purpose and aims to provide the desired result.

How do I know that every candidate that I'm considering is safe?

We understand the importance of ensuring your home is safe and secure, which is why we have developed a thorough 10 Step Screening Process. This process includes verifying all references, obtaining clearances of criminal backgrounds, conducting negative 5 panel drug tests through Quest Diagnostics, and obtaining vehicle registration information. Additionally, we professionally verify the identities of candidates and ensure they hold CPR certifications. By taking these extra measures, we guarantee that only trustworthy and qualified Nannies are introduced to your family.