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Your First and Last Name:
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Best Contact Method:
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Home Phone:
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Cell Phone:
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Work Phone:
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E-mail:
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Fax Number:
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Home Address Information
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Address where Nanny will serve:
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Street Address:
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City:
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State:
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Zip:
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Name of Community Development:
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Survey
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Which Placement Counselor has been assigned to your family? |
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On a scale of 1-10 with 10 being the best please rate the following services.
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How happy are you with the ease of use on our website?
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How happy were you with the ease of becoming registered?
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How happy are you with the professionalism of your ABC Placement Counselor?
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How happy are you with the sensitivity level of your ABC Placement Counselor?
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How happy are you with the thoroughness of your assessment process?
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How happy are you with the time frame it took to start reviewing profiles of potential candidates?
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How happy are you with the ease of getting in touch with the ABC Placement Counselor assigned to your family?
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How happy are you with the level of professionalism found in the candidates sent to you for consideration?
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How happy are you with the level of experience in the candidates sent to you for consideration?
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How happy were you with the ABC Placement Counselor who conducted your search?
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How happy were you with the organization of the candidates that were presented to you? |
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When you chose the Nanny that was best suited for your family, how happy were you with the way your ABC Nanny Source specialists proposed the official offer for the Nanny you hired?
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When you received the Certified Copy of your Nanny's Official Profile with all of the documents relating to your Nanny's identification, certifications, fingerprints, copies of all background clearances, drug test, motor vehicle reports, electronic fingerprints and references, did you feel it came to you in a timely manner and was composed in an organized fashion?
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After your new Nanny started, did you receive a follow up call or email from either your ABC Nanny Counselor or another Counselor inquiring to make sure your services were going well? How do you feel about the follow up care provided by your team at ABC Nanny Source?
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Can ABC Nanny Source use the information and comments you provided in this survey as part of our “Testimonials” section on our website along with providing your first name and the area you live?
Yes
No
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Thank You for Taking the Time to Submit our Customer Satisfaction Survey - your comments and feelings will be utilized to allow us to provide the best service possible to our current and future clients!
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