Frequently Asked Questions

From registration to hiring, how long does the process usually take?

Each household will experience a unique process. Typically, families choose to hire a Nanny after carefully evaluating three to five candidates. Our goal is to offer ongoing support to help you find the perfect candidate for your family as efficiently as we can.

Hours of Operation?

You can reach out to ABC Nanny Source placement counselors during their office hours, which are Monday through Friday, from 9am to 5pm.

How many nannies are there to choose from?

We have a wide selection of Nannies available for placement throughout the year. Nonetheless, there is a strong demand for the exceptional quality Nannies we provide through our high caliber Nannies program, which may occasionally limit availability. Our commitment to strict procedures and thorough vetting ensures that only top-notch Nannies are included in our database. This sets our Nannies apart from the competition and ensures that we never compromise on quality.

How are taxes managed? What is the process for handling taxes?

We highly recommend GTM Payroll Services as the go-to company. Families hiring an ABC Nanny should definitely utilize this resource. GTM Payroll Services specializes in household employee payroll and has built an excellent relationship with our families and nannies! Click here to learn more about GTM Payroll Services: GTM Payroll Services.

In addition to the aforementioned benefits, are there any other perks or advantages that I should consider offering the nanny?

ABC Nanny Source emphasizes that determining the benefits is not within their jurisdiction. Nonetheless, families must consider offering a benefit package to attract and retain highly sought-after Nannies. This package should include a provision for vacation time off, typically amounting to 2 weeks for full-time Nannies (one week aligned with the family vacation and one week at the Nanny's discretion), as well as paid major holidays and paid sick leave.

Are we obligated to employ the nanny we hire for a minimum of one year?

No. The Nanny and ABC Nanny Source bear the entire obligation. If you no longer require the services of the nanny, your family is not obligated to continue her salary or employment. All ABC Nannies must commit to a one year pledge, and the agency guarantees one year of service to each family in case the hired nanny does not work out; however, your family is not required to continue paying her salary if you no longer need nanny services for any reason. This is a significant advantage compared to AuPair Agencies and agencies that provide nannies from outside the local area.

Is there any kind of training involved in becoming a Nanny in LA?

Before being accepted into our database, all applicants must possess a valid CPR Certification, as mandated by ABC Nanny Source.

How does the one-year guarantee work?

Simply put, if for any reason within the one year time period your nanny does not work out, rest assured we will assist you in initiating a new nanny search and selecting someone new for your family. It's worth mentioning that this is a rare occurrence, as we take pride in providing reliable and compatible nannies.

Do you have bi-lingual nannies?

When speaking with the placement counselor, make sure to mention your preference for nannies who are fluent in English, as this is a mandatory requirement. Additionally, many of our professional nannies are proficient in other languages like Spanish, French, and even Sign Language. If you have a preference for these additional languages, please inform the assigned placement counselor from ABC Nanny Source. They will take this into consideration when selecting suitable candidates for your family's needs.

Is ABC Nanny Source a National Company or a local LA Nanny Agency?

ABC Nanny Source, as a family owned agency, prioritizes personalized service over being just another impersonal National agency. Hence, it is imperative that all candidates seeking employment through our agency adhere to the stringent screening criteria we have established. We make no exceptions in this regard, as it is crucial to ensure the utmost satisfaction of our families and deliver an unparalleled experience.

What payment methods are accepted?

You can easily complete your registration process today! To ensure your convenience, we offer various payment options such as Visa, MasterCard, American Express, or Discover to cover the hiring fee. Don't miss out on this opportunity, simply get registered now!

Does ABC Nanny Source offer live in and live out Nannies?

ABC Nanny Source is an agency that focuses on providing both live-in and live-out childcare options. Our priority is ensuring convenience for families seeking live-out nannies, as we guarantee placement within a 30-minute distance from their place of residence. This means that every candidate your family considers will be extremely local to you!

We only need an occassional weekend babysitter – Can you help with that?

No, the main focus of ABC Nannies is to provide career opportunities instead of short term or casual assignments. All of our permanent part time Nannies are in need of a minimum commitment of 25 hours per week.

How do you specifically choose the nannies for our particular family?

When "harmonizing" nannies with families, there are multiple aspects that are considered. One crucial factor is the distance for live-out candidates. We ensure that each live-out nanny is placed within a 30-minute radius from their home. This means that all the candidates we present to your family will be local to you and familiar with the area. Additionally, it is essential for each prospective nanny to feel completely at ease with your family's description and the specific needs and requests you have. Therefore, we only recommend candidates who have experience and are comfortable with the age of your children. For instance, if you have a newborn, we will only present you with candidates who have experience working with and have a genuine love for babies. Furthermore, your counselor will carefully select nannies who match the salary range you have indicated on your family application. During the initial consultation, your counselor will also ask you questions about the desired qualities you are seeking in a candidate, such as being bubbly, professional, religious, or nurturing. We make a significant effort to consider these criteria when identifying the best-suited nanny for your family. Additionally, if your family has any pets that could potentially cause allergies for the nanny, this will also be taken into consideration. The matching process requires a lot of work, but it is all done with a purpose to provide you with the desired results!

How do I know that every candidate that I'm considering is safe?

When inviting someone into your home, it's important to have a thorough screening process in place. That's why we have developed a meticulous 10 Step Screening Process that prioritizes your family's safety and peace of mind. Our process includes verifying all references, obtaining clearances for criminal background checks, conducting negative 5 panel drug tests through Quest Diagnostics, obtaining vehicle registration details, professionally verifying identities, and ensuring CPR certifications are up to date. We leave no stone unturned in our efforts to introduce only the most trustworthy and qualified nannies to your family.