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What Will Our Delaware Nanny Agency Do For You?

Ensuring the provision of the best service from our Delaware Nanny Agency requires constant communication between your family and your counselor. Upon receiving your completed online registration form and the signed ABC referral agreement, our agency will immediately assign you a fantastic placement counselor. They will conduct a personal consultation with you at your convenience, going over every detail of your family application. During this discussion, your counselor will address any clarifications needed, such as consistency in the schedule, allergies your little one(s) may have, pets in the home, any other spoken languages, and any other information you wish to share. This will assist us in promptly sending you the ideal candidates. Your counselor will keep you updated on the progress, fostering this essential communication between your family and our agency.

Along with the profiles of the selected nannies, your placement counselor will also send you a standard “Offer of Employment Letter” which you will be able to modify to reflect exactly what you would like the counselor to present to the DE nanny you have chosen. Once we receive your decision on which nanny you would like to employ, we will present the position to the candidate you have selected and as soon as she has accepted the position, she will be immediately removed from the database of available candidates and will no longer be presented to any other prospective families. At that point, an ABC staff member will assemble a hard copy profile for your family records, which will be sent to you by certified mail within a matter of a few days. The complete electronic profile will contain copies of all clearances, certifications, letters of reference, identification copies, address, contact numbers and emergency contact information, email address, one year commitment pledge, the Offer of Employment letter, and the signed offer of employment letter showing acceptance!

Once your nanny has started, your placement counselor will reach out to your family to ensure everything is going according to plan. Furthermore, your placement counselor will remain easily accessible to address any questions or concerns that may arise, such as pay raises, bonuses, vacations, or any other related inquiries. At ABC Nanny Source, our placement counselors are committed to providing continuous support to both our families and nannies, surpassing any initial expectations you may have had.