Frequently Asked Questions

From registration to hiring, how long does the process typically take?

The process may vary depending on each household. After evaluating three to five candidates, most families choose to hire a Nanny. Our goal is to provide ongoing support and ensure that you find the perfect candidate for your family as swiftly as possible!

Hours of Operation?

Our team of ABC Nanny Source placement counselors is pleased to assist you with your childcare needs. You can expect the availability of our counselors to be Monday through Friday from 9am to 5pm.

Are there any available nannies?

We always have a sufficient number of Nannies available for placement throughout the year. However, our focus remains on providing high caliber Nannies, as we understand the importance of quality care. As a result, there may be times when our availability is limited. We refuse to compromise our stringent procedures in order to have a larger pool of Nannies to choose from. We take great care in selecting Nannies for our database, ensuring that they stand out from the competition!

Inquire about the process of handling taxes.

We highly recommend GTM Payroll Services as the company of choice. Utilizing this resource is strongly encouraged for every family that hires an ABC Nanny. With a specialization in household employee payroll, GTM Payroll Services has established an outstanding reputation among our families and nannies.

In addition to the mentioned benefits, are there any other perks or advantages that I should consider providing to the nanny?

While it's true that ABC Nanny Source doesn't dictate the benefits, it is still important for families to be competitive in attracting and keeping highly sought-after Nannies. In this regard, families should consider offering a comprehensive benefit package which includes provisions for vacation time off, typically around 2 weeks for full-time Nannies (one of which can coincide with the family vacation, while the other is at the nanny's discretion), paid major holidays, and paid sick leave.

Are we obligated to employ the nanny we hire for a minimum of one year?

No. The Nanny and ABC Nanny Source bear the entire responsibility. Your family is not obliged to maintain the nanny's salary or employment if you no longer require her services. ABC Nannies must commit to a one-year pledge and the agency provides a one-year guarantee in the unlikely event that the hired nanny does not work out. However, your family is not obligated to continue her salary in case you no longer need nanny services for any reason, such as relocation, parental job loss, or a decision for the mother to stay at home. This is a significant advantage compared to AuPair Agencies and those offering nannies from outside the local area.

Is there any kind of training involved in becoming a Nanny in DE?

Prior to being accepted into our database, ABC Nanny Source mandates that all applicants possess a valid CPR Certification.

How does the one-year guarantee work?

In the rare circumstance that your nanny does not meet your expectations within the specified one-year period, we will gladly begin a fresh nanny search for your family and help you find a suitable replacement. Rest assured, this occurrence is infrequent as we take pride in providing compatible and reliable nannies!

Do you have bi-lingual nannies?

Indeed, the placement counselor will ensure that all nannies meet the prerequisite of being fluent in English, both in speaking and in reading and writing. Additionally, it's worth mentioning that several of our professional nannies are exceptional in other languages such as Spanish, French, and even Sign Language. If you have a preference for nannies with expertise in these languages, we kindly request that you notify the placement counselor assigned to your family. This will enable her to consider this criteria while selecting the most suitable candidates for your position.

Is ABC Nanny Source a National Company or a local DE Nanny Agency?

Being a family owned agency, ABC Nanny Source distinguishes itself from impersonal National agencies. As a result, we place great emphasis on ensuring that all candidates seeking employment through our agency adhere to our strict screening standards. We firmly believe that these standards must be met without any exceptions, as this is crucial for delivering the best possible experience to our families.

What payment methods are accepted?

To make it easier for you, the hiring fee can be settled through Visa, MasterCard, American Express, or Discover. Register today by clicking the following link: get registered

Does ABC Nanny Source offer live in and live out Nannies?

ABC Nanny Source is an expert in providing live in and live out childcare services. Our agency ensures that all live out nannies are placed within a 30-minute radius of their homes, guaranteeing that every candidate your family might consider will be conveniently located nearby.

We only need an occassional weekend babysitter – Can you help with that?

No, all ABC Nannies are not interested in short term or casual assignments. They are actively searching for career opportunities. Our permanent part-time Nannies are looking for a minimum of 25 hours per week.

How do you specifically choose the nannies for our particular family?

When "harmonizing" nannies with families, several aspects are taken into consideration. One important factor is the distance for live out candidates. Each live out nanny is placed within a 30-minute radius of their home, ensuring that each candidate presented to your family will be local and familiar with the area. Another crucial aspect is making sure that prospective nannies feel completely comfortable with your family description and the unique needs and requests you have. We only recommend candidates who have experience and are comfortable with your children's age. For example, if you have a newborn, we will only present candidates who have experience in and enjoy working with babies. Additionally, your counselor will carefully select nannies within the same salary range specified on your family application. During the initial consultation, your counselor will ask questions about the type of candidate you are seeking, considering qualities such as being bubbly, professional, religious, or nurturing. We also take into account any pets you may have, ensuring that they do not interfere with any allergies the nanny may have disclosed. The matching process requires a lot of effort, but it serves a valuable purpose and delivers desired results.

How do I know that every candidate that I'm considering is safe?

In order to ensure utmost security and reliability, we implement a thorough 10 Step Screening Process. Recognizing the significance of your home, we are diligent in verifying all references provided by our candidates. Additionally, we conduct comprehensive criminal background checks to guarantee their cleanliness. Furthermore, we require negative results from a 5 panel drug test carried out by Quest Diagnostics, ensuring a drug-free environment for your family. We also obtain and review their Vehicle Registration and professionally authenticate their identity. Moreover, we confirm their CPR Certifications to ensure they possess the necessary skills to handle any emergencies. Rest assured that we leave no stone unturned to ensure that only qualified and trustworthy Nannies are introduced to your family.