Frequently Asked Questions

From registration to hiring, how long is the usual duration for this process?

The process of hiring a Nanny may vary for each household. After thorough review of three to five candidates, we have discovered that a majority of families choose to hire a Nanny. Our aim is to assist you throughout the process and help you find the ultimate candidate for your family as quickly as possible!

Hours of Operation?

From 9am to 5pm, Monday through Friday, ABC Nanny Source's placement counselors are accessible and ready to assist you.

What is the number of available nannies?

We maintain a large pool of Nannies ready for placement throughout the year. Nevertheless, the demand for our exceptional high caliber Nannies is high, so availability may occasionally be limited. We refuse to compromise our rigorous selection process just to have a wide selection of Nannies available. Our meticulous approach in selecting candidates sets our Nannies apart from others in the industry.

What is the process for handling taxes?

When it comes to household employee payroll, there is one company that we highly recommend: GTM Payroll Services. Utilizing their services is something we suggest to every family that hires an ABC Nanny. GTM Payroll Services specializes in this area and has built an excellent rapport with our families and nannies. You can find more information about GTM Payroll Services here.

Are there any additional perks I should consider providing to the nanny? Are there other advantages or bonuses I should offer the nanny? Are there any extra benefits I should include in the package for the nanny?

Despite not determining the benefits, ABC Nanny Source emphasizes the importance for families to remain competitive in attracting and keeping highly sought-after Nannies. Families should consider offering a comprehensive benefit package that includes two weeks of vacation time off for full-time employment (with one week coinciding with the family vacation and the other week at the discretion of the nanny), paid major holidays, and paid sick leave.

Are we obligated to employ the nanny we hire for a minimum of one year?

No. The Nanny and ABC Nanny Source shoulder the full responsibility. Your family is under no obligation to maintain the nanny's salary or employment if her services are no longer required. All ABC Nannies are required to sign a one-year commitment pledge for acceptance into the agency. Additionally, the agency provides a one-year guarantee to each family in the unlikely scenario where the hired nanny doesn't work out. However, in the event that your family no longer needs nanny services for any reason (such as relocation, layoff of a parent, or the decision for the mother to stay at home), there is no duty for you to continue her salary. This feature distinguishes ABC Nanny Source from AuPair Agencies and other providers who offer nannies from outside the local area.

Is there any kind of training involved in becoming a Nanny in CT?

In order to gain acceptance into our database at ABC Nanny Source, candidates must possess a current and valid CPR Certification. This requirement serves as a mandatory step for all applicants.

How does the one-year guarantee work?

Simply put, if for any reason your nanny does not meet your expectations within the one year time period, we will step in and help you find a new one. Rest assured, this occurrence is quite rare, and we take pride in that fact.

Do you have bi-lingual nannies?

Yes, it is mandatory for all nannies to possess fluency in speaking, reading, and writing English as a prerequisite. Moreover, numerous of our skilled nannies are also proficient in other languages including Spanish, French, and even Sign Language. If you have a preference for nannies with these language skills, kindly notify the placement counselor assigned to your family. This way, they can consider this requirement while selecting suitable candidates for your position.

Is ABC Nanny Source a National Company or a local CT Nanny Agency?

As a family-owned agency, ABC Nanny Source prioritizes the personal touch over being just another impersonal National agency. Because of this, we stand firm in ensuring that each candidate seeking employment through our agency must meet our rigorous screening standards, leaving no room for exceptions. This commitment is crucial in our aim to deliver the utmost satisfaction to our valued families.

What payment methods are accepted?

To ensure a seamless process, you have the option to pay the hiring fee using Visa, MasterCard, American Express, or Discover. You have the opportunity to get registered today for your convenience.

Does ABC Nanny Source offer live in and live out Nannies?

ABC Nanny Source is an expert in providing both live in and live out childcare services. Our main focus is to ensure that all live out nannies are conveniently placed within a 30-minute radius of their homes. This means that every candidate you consider for your family's childcare needs will be extremely local and easily accessible.

We only need an occassional weekend babysitter – Can you help with that?

All of our ABC Nannies are actively pursuing career opportunities, as opposed to accepting short term or casual assignments. Please note that our permanent part time Nannies have a minimum requirement of 25 hours per week.

How do you specifically choose the nannies for our particular family?

When harmonizing nannies with families, there are several aspects that are taken into consideration. One crucial factor is the distance for live-out candidates. We ensure that each live-out nanny is placed within a 30-minute radius of their home. As a result, every candidate presented to your family will be local and familiar with the area. Another important aspect is ensuring that prospective nannies feel completely comfortable with your family description and the unique needs and requests you have. We only recommend candidates who have relevant experience and are comfortable working with children of your specified age group. For instance, if you have a newborn, we will only present you with candidates who have experience with and love working with babies. Your counselor will also prioritize selecting nannies who match the salary range requested in your family application. During the initial consultation, your counselor will ask you questions about the type of candidate you are seeking, considering traits such as being bubbly, professional, religious, nurturing, and more. This criteria is taken into consideration when sorting through potential matches for your family. Additionally, we take into account any pets your family may have that could potentially interfere with nanny allergies. This ensures a healthy and suitable environment for both the nanny and your family. The match process involves a lot of work but aims to provide the desired results for your family.

How do I know that every candidate that I'm considering is safe?

Introducing our thorough 10 Step Screening Process: It goes without saying that allowing someone into your home requires careful consideration. That's why our screening process involves a comprehensive range of measures to ensure that only reliable and competent nannies are introduced to your family. These measures include verification of all references, acquisition of clear criminal background checks, negative 5 panel drug test results conducted by Quest Diagnostics, confirmation of vehicle registration, professional identity verification, CPR certifications, and more. We go above and beyond to guarantee that every imaginable step has been taken to provide you with trustworthy and qualified nannies.